Refund policy
At JOLTY, customer satisfaction is important to us. If you're not completely satisfied with your purchase, we're here to help.
Returns
Due to the nature of food and dietary supplement products, we are unable to accept returns of opened products for safety and quality reasons.
Unopened products may be eligible for return within 30 days of delivery. Products must be in their original, sealed condition.
Refunds
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We may request photos of the product and packaging to help us resolve the issue.
Approved refunds will be processed to the original payment method. Please allow 5-10 business days for the refund to appear on your account.
Exchanges
We only replace items if they are defective, damaged, or incorrect.
Contact Us
For questions regarding returns, refunds, or exchanges, please contact us at:
Our Promise
We're committed to providing high-quality products and exceptional customer service. If something isn't right, we'll do our best to make it right.
Thank you for choosing JOLTY.
Grab a gummy. Get a JOLT. Stay energized